🏷️ What exactly is Notino?
Notino is a European online retailer of perfumes, cosmetics and beauty products, founded in the Czech Republic in 2004. With over 70,000 products from more than 1,000 brands, Notino is now one of Europe’s largest beauty e-retailers, operating in over 27 countries. The platform offers perfumes (Eau de Parfum, Eau de Toilette, Eau de Cologne), make-up, face and body care, hair care, men’s products and gift sets, often at very competitive prices compared to traditional shops.
🌸 Why are prices often cheaper on Notino?
Notino offers competitive prices thanks to its model of purchasing in bulk directly from official distributors, which allows it to negotiate favourable rates that are passed on to the retail prices. The platform operates on a European scale with very high volumes, which optimises logistics and commercial costs. All products sold on Notino are genuine products sourced from official distributors — the platform does not resell counterfeit goods or products diverted from their official distribution channels.
💡 Good to know: Notino regularly offers less common perfume sizes (150ml, 200ml) at prices per millilitre that are often better value than standard sizes — a great option if you have a favourite perfume that you wear every day.
💄 Which brands are available on Notino?
Notino offers a very extensive range covering all segments of the beauty market. In perfumery, you’ll find the major houses (Dior, Chanel, Yves Saint Laurent, Guerlain, Givenchy, Giorgio Armani, Lancôme) as well as niche brands (Maison Margiela, Montale, Nishane, Creed). In make-up, brands such as Charlotte Tilbury, NARS, Urban Decay, MAC and Catrice are available. In skincare, Vichy, La Roche-Posay, Clarins, Estée Lauder and Kiehl’s are among the leading brands. Notino regularly adds new, on-trend brands and offers online exclusives.
🎁 Does Notino offer gift sets?
Yes, gift sets are one of Notino’s specialities. The platform offers a very wide selection of official brand gift sets (perfume + body lotion, make-up sets, skincare sets) as well as exclusive sets curated by Notino. As Christmas, Valentine’s Day and Mother’s Day approach, the range of gift sets expands considerably, with limited editions sometimes available exclusively on Notino. Gift sets are generally offered at better prices than buying the individual products separately.
💡 Tip: Christmas gift sets go on sale online from October on Notino — limited editions from the big names (Dior, Chanel, Guerlain) sell out very quickly. Plan your purchases in advance so you don’t miss out on the best gift sets.
🔖 When does Notino offer its best deals?
The biggest promotions appear during Black Friday, at Christmas and on Valentine’s Day. Notino also runs regular flash sales with significant discounts on selected perfumes and beauty products, as well as daily promotions visible on the platform’s homepage. Promo codes are frequently available on our page to get additional discounts on Notino’s already competitively priced products.
🚚 What are Notino’s delivery times?
Notino ships from its warehouses in Central Europe. Standard delivery times are 3 to 5 working days depending on the destination. Express delivery within 24 to 48 hours is available for an additional charge. Free delivery is offered on orders above a certain value, which varies by country and current promotions. Orders are carefully packaged to protect perfume bottles and fragile items during transit.
💡 Good to know: Notino offers collection point delivery in many countries — a convenient option that is often cheaper than home delivery for small orders.
🔄 What is Notino’s returns policy?
Notino offers a 14-day return window for products purchased on the platform, provided they are unopened, unused and in their original packaging. Opened products (unsealed perfumes, used cosmetics) cannot be returned for hygiene reasons, except in the case of a manufacturing defect. Refunds are processed within 5 to 14 working days of receipt and approval of the return. Return costs may be borne by the customer depending on the reason for the return.
❓ My Notino promo code isn’t working, what should I do?
Notino promo codes generally exclude certain premium brands subject to distribution restrictions (Chanel, La Prairie, Sisley), items already on offer, and limited-edition sets. Some codes are reserved for new customers or newsletter subscribers. Check the terms and conditions on our website and ensure the minimum order value is met. Notino customer service can be contacted via chat or the contact form on the Notino website — the team is available in several languages.
🛍️ Are there any special Notino offers during Black Friday?
Yes, Black Friday is one of the best times to buy perfumes and beauty products on Notino, with discounts of up to 30–40% on a very wide selection of brands. It’s the perfect time to restock your favourite perfume, discover a new brand or get a head start on Christmas gifts at reduced prices. Offers are often posted online from the start of Black Friday week — subscribe to notifications on our site to be alerted as soon as they go live.
