💄 What types of products does Kiko Milano offer?
Kiko Milano specialises in cosmetics and offers a wide range of beauty products: make-up for the face, eyes and lips, face and body care, nail varnish, perfumes and beauty accessories. The Italian brand stands out for its seasonal collections and limited editions in on-trend colours.
🚚 How does delivery work for Kiko Milano orders?
Kiko Milano offers several delivery options: standard home delivery within 3 to 5 working days, express delivery within 24 or 48 hours depending on the area, and free in-store collection. Delivery is free for orders over a certain amount, which varies depending on promotional periods.
💡 Tip: Keep an eye out for free delivery offers with no minimum spend during sales periods and special events.
🔄 What is Kiko Milano’s returns policy?
You have 14 days from receipt to return your unused Kiko Milano products in their original packaging. Returns can be made in-store free of charge or via a return parcel at your own expense. Products must be in their original condition with labels and packaging intact.
💳 What payment methods does Kiko Milano accept?
Kiko Milano accepts Visa, Mastercard and American Express credit cards, PayPal, as well as interest-free instalments depending on the amount. For in-store purchases, you can also pay by cash or cheque, depending on the store.
🎁 Does Kiko Milano offer a loyalty programme?
Yes, the Kiko Milano Membership programme allows you to earn points with every purchase and enjoy exclusive benefits: personalised discounts, early access to new collections, invitations to beauty events and special member offers. Registration is free in-store or on the website.
💡 Did you know? : Loyalty programme members receive a personalised birthday gift every year.
✨ When are the sales at Kiko Milano?
Kiko Milano takes part in the winter and summer sales with discounts of up to 50% on a selection of products. The brand also organises private member sales, Black Friday deals and flash promotions on its seasonal collections throughout the year.
🧪 Does Kiko Milano offer in-store product trials?
Yes, most Kiko Milano stores have dedicated testing areas with product samples and illuminated mirrors. Beauty consultants can help you find shades that suit your skin tone and offer make-up demonstrations to help you discover the new collections.
💡 Tip: Don’t hesitate to ask for samples so you can try out foundations and concealers at home before making a final purchase.
