🏷️ What brand is Crocs?
Crocs is an American brand founded in 2002, which has become world-famous thanks to its Croslite foam clogs — a lightweight, waterproof, non-slip and odour-resistant material. Long considered functional footwear reserved for healthcare professionals and gardening enthusiasts, Crocs have become a genuine fashion phenomenon thanks to collaborations with designers and celebrities. The brand now offers sandals, boots and closed-toe shoes in addition to its iconic clogs.
📏 Are Crocs true to size?
Crocs generally run large. It is often advisable to go one size smaller than your usual size, especially for Classic Clog models worn without socks. If you plan to wear them with thick socks, stick to your usual size. Literide models and closed-toe shoes are more true to size. Crocs provides a detailed size guide on its website.
💡 Tip: Crocs are available in two wearing styles — "Relaxed" (with the back strap raised for more freedom) and "Sport" (with the strap held behind the heel for more support). Choose according to how you plan to wear them.
🎨 What are Jibbitz and how do you use them?
Jibbitz are small decorative accessories that slot into the holes in Crocs to personalise them. They come in thousands of designs: letters, numbers, characters, animals, food, symbols and many more. Jibbitz clip easily into the holes on the top of the clog and can be removed without tools. They are available on the Crocs website, from retailers and sometimes as limited editions during collaborations.
🔖 When does Crocs offer its best deals?
The biggest discounts appear during Black Friday, the summer sales and during limited-edition collaborations (which can, conversely, push prices up). Crocs regularly offers “Buy One Get One” deals (buy one, get one at half price) as well as promotions on Jibbitz. The Outlet section of the website offers permanent discounts on discontinued colours.
💡 Good to know: Crocs’ “Buy One Get One” offers are particularly good value for families — remember to group your purchases together to make the most of them.
❓ My Crocs promo code isn’t working, what should I do?
Crocs codes generally exclude limited-edition collaborations, items already on sale and Jibbitz. Some codes are reserved for newsletter subscribers or new customers. Check the terms and conditions on our page and ensure you’ve met the minimum order value. Crocs customer service can be reached via live chat or through the contact form on the Crocs website.
🔄 What is Crocs’ returns policy?
Crocs offers a 45-day return window for items purchased on its official website, provided they are unworn and in their original packaging. Returns are free via a prepaid return label. Refunds are processed within 5 to 10 working days of receiving the return.
🛍️ Are there any special Crocs offers during Black Friday?
Yes, Crocs is very active during Black Friday, with discounts generally ranging from 25% to 40% on its clogs, sandals and accessories. Jibbitz are often included in the promotions. It’s a good time to treat yourself to a new pair or buy some as a gift. Subscribe to notifications on our website to be alerted as soon as the offers go live.
