🏷️ What brand is Converse?
Converse is an American brand founded in 1908, which has become iconic thanks to its Chuck Taylor All Star trainer — one of the best-selling shoes in history. Originally worn by professional basketball players, the Chuck Taylor has established itself as a staple of streetwear and rock culture since the 1960s. Now owned by Nike, Converse also offers the Jack Purcell and One Star models, as well as regular collaborations with artists and designers.
📏 Are Converse sizes true to size?
Converse Chuck Taylors run large and narrow — it is generally advisable to go half a size to a full size smaller than your usual size. The Chuck 70 models (the premium version of the Chuck Taylor) also run large. The One Star and Jack Purcell models are more true to size. Converse provides a size guide on its website to help you choose.
💡 Tip: if you have wide feet, the canvas Chuck Taylors will soften with wear and mould to your feet — there’s no need to go a size larger, as the canvas naturally stretches.
🎨 Can you customise your Converse?
Yes, Converse offers a “By You” customisation service on its official website. You can choose the colours of the upper, laces, sole and star, and add text to the tongue. Customisation is available on the Chuck Taylor All Star, Chuck 70 and a few other selected models. Production times are approximately 3 to 4 weeks.
🔖 When does Converse offer its best deals?
The biggest discounts appear during Black Friday, the winter and summer sales, and during private sales reserved for newsletter subscribers. Converse has an Outlet section with permanent discounts on discontinued colours and past collections. Limited-edition collaborations, however, are rarely discounted.
🎓 Does Converse offer student discounts?
Yes, Converse offers a student discount via UNiDAYS. The discount is usually 10% off full-price items. Simply create a UNiDAYS account and verify your student status to get your promo code. Check the availability of the offer on the Converse website, as it may vary depending on the time of year.
💡 Good to know: Converse regularly offers welcome codes for new subscribers to its newsletter — a simple way to get an instant discount on your first order.
❓ My Converse promo code isn’t working, what should I do?
Converse codes generally exclude limited-edition collaborations, By You customisations and items already on sale. Some codes are reserved for loyalty programme members or new customers. Check the terms and conditions on our page and ensure you’ve met the minimum order value. Converse customer service can be reached via live chat or the contact form on the Converse website.
🔄 What is Converse’s returns policy?
Converse offers a 30-day return window for items purchased on its official website, provided they are unworn and in their original packaging. Returns are free of charge via a prepaid return label. By You customisations are non-returnable unless there is a manufacturing defect. Refunds are processed within 5 to 10 working days.
🛍️ Are there any special Converse offers during Black Friday?
Yes, Converse takes part in Black Friday with discounts generally ranging from 20% to 30% on its classic styles. The Chuck Taylor All Star and Chuck 70 are the most frequently discounted products. It’s a great time to snap up an iconic pair at a reduced price or to stock up on different colours. Subscribe to notifications on our website to be alerted as soon as the offers go live.