🖥️ What types of products can I buy from Lenovo?
Lenovo offers a very wide range of products: laptops (ThinkPad, IdeaPad, Yoga, Legion), desktops, monitors, tablets, smartphones and computer accessories. The ThinkPad range is particularly renowned in business for its robustness and reliability, while the Legion range targets gamers with high-performance configurations.
🔖 When does Lenovo offer its best promotions?
The biggest promotions take place during Black Friday (late November), the winter sales (January) and the summer sales (July). Lenovo also organises regular flash sales on its official website, often without prior notice, with discounts of up to 40% on selected configurations. The "Deals" section of the site is updated daily.
💡 Good to know: Lenovo regularly offers additional deals for students and professionals via dedicated portals - up to an additional 10% off public prices.
⚙️ Can I customise my configuration before buying from Lenovo?
Yes, this is one of the strong points of the official Lenovo site. On many models (ThinkPad, Legion, Yoga), you can choose the processor, RAM, storage and screen to suit your needs. Custom configurations are assembled to order, which extends the delivery time to 5-15 working days depending on the options chosen.
🎓 Does Lenovo offer discounts for students?
Yes, Lenovo has a dedicated student area with discounts of up to 10% on a selection of products. Simply check your student status via the dedicated portal on the Lenovo website. Certain back-to-school periods (August-September) give rise to enhanced student offers with free accessories.
💡 Tip: combine the student discount with a promo code available on our page to maximise your savings - the two can sometimes be combined on IdeaPad models.
🔄 What is the returns policy at Lenovo?
Lenovo offers a 30-day withdrawal period after receipt for purchases made on its official website. The product must be returned in its original packaging and in perfect condition. The return costs are at the customer's expense, except in the case of a defective product. The standard warranty is 2 years, extendable via Lenovo warranty options.
❓ My Lenovo promo code doesn't work, what should I do?
Check that the code is not reserved for a specific product category (often excluded: already discounted products, custom configurations, accessories). Some codes are also linked to a customer account - make sure you are logged in. If the problem persists, Lenovo Customer Service can be reached by chat or phone via the Lenovo website.
🛡️ Are Lenovo products guaranteed?
Yes, all products sold on the Lenovo site are covered by the legal 2-year warranty. Lenovo also offers extended warranties for a fee (Lenovo Premium Care) that include priority telephone assistance and an in-home technician. For professional ThinkPads, 3 or 4-year warranties with return to workshop are also available.
💡 Good to know: register your product on the Lenovo portal as soon as you receive it - this speeds up processing considerably in the event of an after-sales request.
🛍️ Are there any special Lenovo offers during Black Friday?
Yes, Lenovo is one of the most active brands during Black Friday with discounts generally between 20% and 40% on its IdeaPad, Yoga and Legion ranges. Offers go live gradually in the week leading up to Black Friday. Legion gaming configurations and refurbished ThinkPads are often the most aggressively discounted products.